Co-create solutions that truly reflect private health client’s needs and experiences
Empowering Client Centred Solutions
About Us
At Private Healthcare Clients Forum (PHCF), we strive to bridge the gap between private health clients and the broader ecosystem of providers, funders, and decision-makers. We prioritize co-created solutions grounded in genuine client feedback and experiences, we ensure personalized care becomes the standard not the exception. We act on behalf of clients in matters related to medical schemes and health service queries.
Why join PHCF?
Because client centred, high quality and personalized healthcare starts with understanding.
Patient-centred care in the context of private healthcare clients means placing the individual’s needs, preferences, values, and experiences at the core of healthcare decision making and service delivery. For private clients, who often pay directly or through medical schemes, this approach is not just an ethical imperative, it is tied to service quality, satisfaction, and value for money. VOICE IS IMPORTANT!
Connecting clients with decision makers to influence meaningful healthcare policies.
Collaborative Solutions
Strengthening collaboration among healthcare providers, clients, and stakeholders to ensure high quality service delivery and advance client-centred care.
Client Advocacy
Ensuring the voices of private health clients are heard and prioritized.